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Privacy Policy

This Privacy Policy (the “Policy”) describes how Prime Vaults collects, uses, discloses, and protects Personal Data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

By accessing or using Prime Vaults, you consent to the practices described in this Policy.

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1. Scope

This Policy applies to Personal Data collected through:

  • Prime Vaults websites and interfaces;

  • communications initiated by Users;

  • analytics and technical interactions with the Services.

Prime Vaults does not collect or store private keys, seed phrases, or wallet credentials.

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2. Definition of Personal Data

“Personal Data” means data, whether true or not, that can be used to identify an individual, either on its own or in combination with other information.

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3. Types of Personal Data Collected

Prime Vaults may collect limited Personal Data, including:

  • wallet addresses and transaction hashes (public blockchain data);

  • IP addresses and device metadata;

  • browser and interaction data;

  • contact information voluntarily provided (e.g., email).

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4. Purpose of Collection

Personal Data may be collected and used for:

  • operating and maintaining the Services;

  • improving performance and user experience;

  • security monitoring and fraud prevention;

  • responding to inquiries or support requests;

  • compliance with applicable laws.

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5. Blockchain Transparency

Transactions recorded on public blockchains are immutable and publicly accessible.

Prime Vaults cannot modify, delete, or obscure blockchain data once recorded.

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6. Disclosure of Personal Data

Prime Vaults may disclose Personal Data:

  • to service providers acting on Prime Vaults’ instructions;

  • where required by law, regulation, or legal process;

  • to protect rights, property, or safety.

Prime Vaults does not sell Personal Data.

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7. Data Security

Prime Vaults implements reasonable administrative and technical safeguards to protect Personal Data.

However, no system is completely secure, and Prime Vaults cannot guarantee absolute security.

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8. Data Retention

Personal Data is retained only for as long as reasonably necessary to fulfill the purposes described in this Policy or to comply with legal obligations.

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9. Cross-Border Transfers

Personal Data may be transferred to and processed outside Singapore.

Where applicable, Prime Vaults takes reasonable steps to ensure that such transfers comply with PDPA requirements.

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10. User Rights

Subject to applicable law, you may request:

  • access to your Personal Data;

  • correction of inaccurate Personal Data.

Requests may be subject to verification and legal limitations.

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11. Cookies and Analytics

Prime Vaults may use cookies or similar technologies to improve functionality and analyze usage patterns.

You may manage cookie preferences through your browser settings.

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12. Changes to this Policy

Prime Vaults may update this Privacy Policy from time to time.

Material changes will be reflected by updating the “Last Updated” date.

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13. Contact

For questions regarding this Privacy Policy or Personal Data matters, please contact: [email protected]

PreviousRisk Disclosure Statement

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